Greg Kihlström is a best selling author, keynote speaker, and entrepreneur. He is currently CEO and Co-Founder at CareerGig, after his digital experience agency, Carousel30, was acquired in 2017. He has worked with some of the world’s top brands, including Coca-Cola, Dell, FedEx, GEICO, Marriott International, MTV, Starbucks, Toyota and VMware. He currently serves on the University of Richmond’s CX Advisory Board. Greg’s newest book, The Center of Experience (2020) talks about how customer and employee experience can be operationalized into a cohesive brand experience. Greg’s previous book, The Agile Consumer (2019) explores the most recent shifts in the brand-consumer relationship and how companies must become more agile across their entire operation to remain successful. Greg is a regular contributing writer to Forbes, and has been featured in Advertising Age, SmartCEO, Website Magazine, and The Washington Post.
“talk to other entrepreneurs. I feel like it’s my job as CEO and as an entrepreneur to meet people and to learn from others. And it’s not necessarily always people like myself. I certainly like to meet other people that are undergoing similar challenges. But it’s important to meet other people from different backgrounds that have different perspectives whether it’s your competitors or your former competitors or your customers. So really just talk to people, get different perspectives and get out of the silo that that you can often find yourself in”…[Listen for More]
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