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The Entrepreneur Way

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Dec 31, 2018

Casey Chafkin is the Chief Operating Officer at Skillz, the worldwide leader in mobile eSports. As a stats geek turned marketer and the fourth employee at AisleBuyer, Casey is an expert in mobile payments and performance marketing. Casey also worked at CarMax where he re-launched the company’s consumer offering and lead loyalty research.

“do not be afraid to admit you don’t know what something means. If you are a technical founder and you are talking to business people who are using acronyms that you don’t understand, if you are a business founder and were talking to technical people who are using jargon that you have absolutely no idea what it means…. And they can be a temptation to assume that that person you are talking to is really smart because you can’t understand the things that they are saying but my advice is that you are really smart. And so if you are talking to someone they should be able to explain even the most complex things to you in terms that you can understand and you will learn the information but more importantly you will know if they are full of shit for lack of a better word. It is the ultimate test because you should be able to understand almost any concept and a smart person should be able to put it in terms that you can understand. Three of four times sometimes someone will say something and I will say ‘I am sorry it can you say that one more time I am not sure I follow’ and they will say it again, and I will say ‘gosh perhaps it’s just me here I’m sorry I’m being so dense but I am still not sure that I follow can you explain that one more time.’ And I will keep doing that until I understand something because you can’t afford to make decisions by just assuming that someone who says something that you can’t understand is just smart” …[Listen for More]

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