Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.
“The relentless pursuit of your goal and you need to have the goal and there needs to be a plan in place so we go back to what I originally talked about at the beginning of the interview and that is create the plan, the success doesn’t happen by accident. I always start with the end in mind and that was when I first started at 22 23 years old I created that 10 year plan, well this is where I want to be so now let’s work backwards and create that plan” …[Listen for More]
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Varun & Rahul Aggarwal started Designhill in 2014 in New Deli, India. Now its a global business that offers graphics design from 50K registered designers from around the world. Despite a lot of online marketplaces for clients to find freelancers, Rahul and Varun saw a validation for their idea to fill a gap in the market for pure design. Excited about a $2 billion online design market, growing at a staggering +20% a year, they kept pushing through and reached profit three years after launching.
“Speak to your clients. We have 24 hour support on our website. If you become an agent of your site you definitely will take the next step, you will get a lot of information and knowledge about your own product, your future product, your idea, you can validate it you can do so much with it you just have to be smart”…[Listen for More]
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Anna Singleton, CEO of ShowMyPropertyTV, is a former TV host from the UK who went to America seven years ago and saw a gap in the Real Estate market for digital content. Anna has grown a nationwide network of videographers, droners and photographers. ShowMyProperty (SMP) now offers digital content creation and social management in every city and state. ShowMyProperty (SMP) serves the largest property management companies in the US and works with hotels, student housing, multifamily apartments, and more. ShowMyProperty (SMP) believe digital storytelling is the future of selling.
“Get yourself a good mentorship circle, find other people that are doing what you’re doing. Friends are awesome but they can’t help you with hiring or firing, raising money and all those things so try and find people that have a business even if it’s completely different to your business and just use them as a resource” …[Listen for More]
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Jordan Goodman is America's Money Answers Man because he has been answering Americans' personal financial questions for over 35 years. He has written 13 books on financial topics and is the weekly host of the Money Answers Show.
“Do something you’re passionate about, it’s hard work and there’s no safety net behind you so really being passionate. Knowing what your customers or potential customers need and giving it to them, supplying it to them. Testing it first, you may have an idea you think is going to be good but often it doesn’t work in the real world or it can work spectacularly well” …[Listen for More]
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A world leader in the franchising business, Hossein Kasmai teaches others how to put his business-building strategy to work for them. Hossein has extensive experience in the field of franchising, founding many franchise concepts of his own including Guard-A-Kid, founded in 2005. The business quickly became the industry leader and a very successful franchise in the field of “children and family safety.” In only a few months after its initial franchise offering, Guard-A-Kid grew to over 35 franchises. By 2010, only five years after its initial launch, Guard-A-Kid expanded to over 175 franchises in 11 countries worldwide (before Hossein sold it). This franchise creator now helps other entrepreneurs decide when to franchise and teaches them how to franchise successfully. Hossein’s franchise concept has been ranked among the top 500 franchises for 6 years in a row and ranked in the top 10 new franchises in 2009.
“Protect your intellectual property, that’s extremely important, for you to be able to build a brand around something that’s not protected you’re wasting your time, you’re wasting your money because imagine years of hard work and all the money that you’ve spent building this brand can just completely collapse and completely shatter once you find out that you didn’t protect it” …[Listen for More]
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Geoff Cook is a serial entrepreneur. He is the CEO and co-founder of The Meet Group (NASDAQ: MEET). The Meet Group started out as a single brand, which Geoff grew to over $30 million in revenue before merging with a public company in a $100 million deal. Since then, Geoff has led the company to acquire three additional social apps -- Andreessen Horowitz backed Skout for $55 million in Q4 2016 and if(we) for $60 million in Q1 2017 – to become The Meet Group. Recently, Geoff announced it had executed a definitive agreement to acquire LOVOO, the #1 social dating app in German-speaking countries (Germany, Switzerland, and Austria), for $70 million in cash. The Meet Group earned $76.1 million in 2016, representing 34% year over year growth. The company has guided to over $120 million in revenue in 2017. Geoff has won a number of awards, including Ernst & Young Entrepreneur of the Year Award for the Philadelphia region in 2011. Other awards include Deloitte Technology Fast 500, #3 Fastest Growing Company in North America; Best Places to Work in Pennsylvania (2012 and 2011); AlwaysOn Global 250 Top Private Companies (2011); Power Book, Global Dating Top 100 (2017). Geoff previously founded EssayEdge and ResumeEdge from a Harvard University dorm, which he then sold to the Thomson Corporation in 2002. He lives in Princeton, NJ, with his wife, two daughters, and son.
“Get started, a lot of times you see people who just didn’t start and the lesson I’ve seen and maybe the only thing I’d do differently is actually start something and I think that in the 2 businesses I’ve really done, one got started as a student and ended up selling for a good exit and did exactly the same thing the entire time and then the second one which was the first and second thing that I thought the business was it turned out not to be and then it turned out to be the 3rd thing and doing that for some time” …[Listen for More]
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Nancy White, The Healthy Cells Chick is a Transformational Health Coach, and has assisted over 600 people to improve their quality of health. She has been an entrepreneur for over 30 years. Nancy has networked 15 years supporting various networking groups, sitting on advisory boards and volunteering.
“Never stop learning but always treat people as the most valuable resource that you ever have, those relationships that you have as you’re serving others, it is for the people and for their best interests and to keep that hard attitude of what can I do for you and how can I serve you, that is a hard attitude but it’s also a decision” …[Listen for More]
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Mac Prichard is the founder and publisher of Mac’s List, an online community for people looking for rewarding, creative, and meaningful work. More than 80,000 people a month visit the site, which includes a job board, and a blog and courses about the nuts and bolts of job hunting and career management. A leading career expert, Mac helps people who are looking for a job during all of life’s transitions: millennials getting a first job, midlife professionals switching sectors, parents getting back to work after raising a family, or baby boomers who want to change careers. Mac is proud to own two registered B-Corp companies, which use the power of markets to solve social and environmental problems. He is the author of Land Your Dream Job Anywhere and hosts the weekly podcast, ‘Find Your Dream Job.’
“Know and pay attention to your financials and know your customers and their problems, you got to have your numbers right and you got to be clear about who you serve and what keeps them up at night because if you know what their problems are that will help you get clear about the value that you offer, people will pay you to solve their problems, you might have great ideas but if they’re not going to make life easier for your potential client, chances are it’s just an idea”…[Listen for More]
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Maxine Harris, author of Lessons For Nonprofit And Start-Up Leaders, is the reluctant CEO of the book, and is current CEO of Community Connections, a large social service organization operating in Washington, D.C. She is a national expert in clinical practices for treating persons with serious mental illness, substance addiction, homelessness, trauma, domestic violence, and early traumatic loss. She has authored or edited nine books and ten training manuals on these topics and has served as keynote speaker at several national conferences.
“A little paranoia is not a bad thing and while I believe in my ideas and throughout my career I have shared my ideas pretty redly with other people and sometimes that’s been great and they’ve taken them and they’ve used them in productive ways and other times I’ve seen people take my idea, distort it a bit and then take credit for it so I think that looking over your shoulder is not a bad thing and not something that you should feel guilty about”…[Listen for More]
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Morgan Walsh is a co-founder of 10th Avenue Tea, the all natural instant matcha tea powder. She and her partner (&sister-in-law) Ann Foley hit the market in September of 2015 with their first 400 bottles. Now they are distributed throughout the midwest by TradeCraft and Norman Distribution as well as being carried in Whole Foods, Mariano's, Pete's Fresh Market and more! They also won a Nexty Award for Most Innovative Packaging 2017 at Expo West in Anaheim for their recyclable shaker bottle.
“Don’t give up, if you have an idea just start doing it, just do one thing a day, take one action a day at the very least that get’s you closer to creating that thing that you want to create because if you do one thing a day at the end of a week you’ve done 7 things that are getting you towards a goal”…[Listen for More]
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Rachael Orchard has been a leadership coach for 4 years, specialism behaviour/emotional intelligence. She sees the next 10 years as an exciting period in human development. The knowledge worker generation has traction. Companies give leverage to flexible lifestyles & making a difference is the only reason to join an organisation.
“Just keep going and don’t doubt yourself, I think the best piece of advice you could offer to people is go find yourself a mentor because, yes it is about listening to your inner voice but it’s also who are the 5 closest people you spend the most time with, are they positive people. Find someone who’s better than you, find someone who’s more successful than you, and find someone who’s better at the job than you are” …[Listen for More]
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Adam Robinson is co-founder and CEO of Hireology, a venture-backed hiring and talent management platform named an Inc. Top 50 Best Workplace and No. 94 on the 2016 Inc. 500. He’s the author of The Best Team Wins: Build your Business Through Predictive Hiring, and the host of The Best Team Wins Podcast featuring leading entrepreneurs discussing the people side of their business. Adam is a highly sought-after speaker on the topics of entrepreneurial leadership and building exceptional workplace culture.
“A lot of people say just go for it, my advice is contrarian, I would say unless you’re a hundred percent invested in seeing this through to the end and the end means catastrophic failure because it didn’t work and you gave it your all, I’d say don’t do it. If you’re not willing to put it all out there I mean literally risk everything. You can’t go half assed, you have to do the whole thing, and if you’re not there mentally, if you are not there mentally and you’re looking at this as the next big idea, don’t do it because it’s not going to be everything it could be unless you’re giving it 100%” …[Listen for More]
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Jeff Kerr is the founder and CEO of CaseFleet, a provider of a cloud-based legal case management software designed to empower attorneys with powerful and intuitive tools for reviewing case evidence, organizing facts and more. Jeff was also previously the co-founder of a successful litigation firm.
“You got to go for it, make sure you do your research beforehand but don’t be the kind of person that has a good idea but then never does anything with it, you’ll probably regret that when you see someone taking the same idea you had 5 years later and making a very successful business out of it. Failing is okay too” …[Listen for More]
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Jeremy Harbour is a Singapore-based entrepreneur with a truly global outlook. Beyond his diversified investment portfolio spanning 12 countries, he has bought and sold more than 50 companies, and advised on more than 200 deals. Jeremy conducts lectures globally on the subject of small and medium enterprise, (SME) mergers and acquisitions (M&A), with a focus on distressed and motivated acquisitions. He has coached leaders across a variety of multinational organisations including Moore Stevens, KPMG, Tesco and Microsoft on acquiring small to medium sized companies. Jeremy is also a shareholder and Advisory Director for The Mint National Bank and is recognised as a DBS Business Class advisor. Jeremy has been awarded Coutts Entrepreneur of the Year runner-up three times. He served on the fundraising committee of the Prince’s Trust, and has been invited to both Buckingham Palace and the UK parliament on matters of business and enterprise. Jeremy has been featured extensively in the international and UK press including the Financial Times and Sunday Times and has appeared on Channel News Asia and the Money Channel. In 2012 Jeremy was asked by Capstone (the largest publisher of business books in Europe and the USA) to write his story. His book, titled “Go Do”, was ranked number one on Amazon on three occasions. In 2015 Jeremy created the Agglomeration model, a methodology for collaboratively listing small to medium sized companies on the capital markets. The First Agglomeration ‘The Marketing Group PLC’ where he currently serves as executive chairman, was listed on Nasdaq in June 2016 and quickly grew to be one of the largest listed marketing companies globally. The Agglomeration Model is now being rolled out In other industries. As a high-net-worth-individual himself, Jeremy brings his vast network of private banking contacts and resources to the Unity Group, along with his strong business acumen, proven track record and investment expertise.
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Carlos Meléndez, is the COO and co-founder of Wovenware, a nearshore smart software development firm, he has nearly two decades of experience in enterprise and web software development. He started his career at Accenture, and has held strategic software engineering roles at several firms. His expertise is in helping companies navigate digital transformation, particularly Artificial Intelligence-based initiatives.
“Entrepreneurship is not for everyone, a lot of the time people ask me if I would recommend them being entrepreneurs and a lot of times I would say no, it’s a really lonely path. There are a lot of challenges and you have to have the right mindset to be able to plough through the challenges that you will face, all the failures that you will face and you have to learn to basically have your motivation come from within you, if you are not motivated from within then this is not the path for you”…[Listen for More]
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Norman Yeo is the Author of Take Control Of Your Sales Now! He is also the co-founder, co-owner and General Manager of Tangy Lab Group Pte Ltd, a social media agency dedicated to helping companies to fulfill their marketing objectives through Digital Marketing.
“If they already have a team one of the things they should look at is realising how they can grow with that team, because the team will be the key thing that helps them fulfil their dreams, if you’re just operating within your country or your state with your team, think about how you can achieve globalisation” …[Listen for More]
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Chris Hallberg, “The Business Sergeant,” is a seasoned business consultant, turnaround expert, United States Army veteran, and author of The Business Sergeant’s Field Manual. Ranked #9 on Inc.’s “Top 50 Leadership and Management Experts,” Chris possesses over 25 years of professional excellence—with his career first beginning in the military. At the age of seventeen, he joined the Army National Guard and became a sergeant within four years, leading soldiers in both dynamic and challenging environments. After serving in uniform, he began his business career in sales and marketing and quickly rose through the ranks from sales manager to vice president. In 2009, he founded an energy efficient remodeling business whose revenue scaled to $2M+ within the first year. Chris then sold the company after two years of profitable operations with over 20% net profit to the bottom line. In 2014, he founded Traction Inc., a business advisory company, to focus full-time as one of 65 Certified EOS® Implementers nationally. He currently resides in Denver, Colorado with his wife and two sons.
“Take control of your future, you’re not a passenger, you’re on the crew, so why is this person not doing this, why is this client calling me back, what is going on? Don’t be a victim, take control of your own future, own those failures, those mistakes, learn from them quickly, don’t make them a bunch of times. No one else is going to do it, just you” …[Listen for More]
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Danielle Roberts is an online business manager and strategist who focuses on delegation and organization. She spends her days working with entrepreneurs to develop their business strategy and handling their day to day. As an author and mentor to Christian business women, she loves to show them how weaving faith into their business is possible. She is a wife and a mom of 4. She loves coffee, Jesus, date night and chasing after her kids.
“If you feel uphold to start your own business, follow through with it, don’t just leave it to fate or something else happening, like a job, getting released from a job or something like that, really allow yourself to follow through with that dream because you’ve been given that desire for a reason and I think that’s powerful when you take advantage of something that you’ve been given or advantage that you’ve been given”…[Listen for More]
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Debra Jason started her business from scratch─with one client to her name and no degree in marketing. After a consistent and persistent effort to market herself and keep marketing, she is proud to celebrate 29 years in business. A direct response copywriter, national speaker,and multi-faceted marketing mentor, she is the author of the award-winning book, “Millionaire Marketing on a Shoestring Budget™”. Debra is also the recipient of Boulder Chamber of Commerce’s “Small Business of the Year Award” and the Rocky Mountain Direct Marketing Association’s “Creative Person of the Year Award.”
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Kate Gerry is a Business coach and leader of transformational retreats across the globe. She supports entrepreneurs to uncover and unblock the subconscious beliefs and patterns that get in the way of success. So they can become the visionary leaders they are here to be (rather than stuck in ‘worker bee’ mode!)
“Trust your gut. Create your own branch on the tree, don’t get caught up in all the noise of everybody else telling you it has to be a certain way, or you have to have this stuff or do this stuff, first really trust your gut and create your own branch on the tree. Don’t try to get it all perfect, or all done, it’s impossible I think to get everything perfect, don’t put your focus on things like, oh my gosh my aim in life is to get my inbox down to 0 every day, and this is coming from people who used to teach people how to get their inbox down to 0” …[Listen for More]
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Meg Barnhart began her career in sales for the hospitality industry, eventually transitioning to event planning and management. When her middle child was born developmentally delayed, she stepped back and focused on her family. In 2012, she started her business with the intention of creating employment opportunities for adults with developmental challenges.
“Invest the time and energy to ask yourself why you’re starting a business, it’s a question a lot of people, when I ask them that, why are you starting it, where’s the motivation, a lot of people really can’t answer it, they know what they like, they know what they want to do but they can’t really give you the why and I think until you really discover the why that you need to spend more time before you get your business started”…[Listen for More]
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David Feinman began his online career marketing concerts in high school on Facebook. He took a 200 person monthly concert and turned it into a 1600 person monthly event through Facebook Advertising. David went on to start The Zombie Run which grew from 0-35,000 participants in 9 months in 16 major markets. The race was featured in Wired, Anderson Cooper and is known nationally throughout the USA. David Co-Founded Viral Ideas Marketing which creates video content for clients ranging from small businesses to Fortune 500 Brands.
“Do what’s right for you, I know a lot of people will say just do it, but do what’s right for you meaning is it really right for you to start a business and if you’re doing it, are you doing it in a way that’s right for you. Maybe you have a family and kids but you want to start a business but you have a mortgage and a house and you have to pay for college, is there a way that you can start a business that’s a little bit on the side that you’re doing something that you’re getting started with. Once that income starts to build up you could potentially start to divest your relationship with your employer and keep them both going” …[Listen for More]
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Shawn Maida is an established leader in technology with over 15 years of professional development experience. Driven by a passion for people and technology, he founded Foster Made in 2005 with the encouragement of his wife, Sara. Since day one, he's worked tirelessly to create meaningful digital experiences through thoughtful interactions with the Foster Made Team and the people they serve.
“You can’t be complacent. Really knowing what the values you’re pushing for are, what is the lens that you evaluate all your decisions through, is that lens going to be like, is this going to make me money, is that the legacy that you want your business to have, or is there some other lens. …[Listen for More]
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Lynn Hord is the Joy Coach, founder of Joy School and a leading light in the field of joy creation. As a certified coach and facilitator, Lynn helps entrepreneurs and organisations harness the power of joy to feel more motivated, more fulfilled and more on purpose in their lives and work.
“Get really clear on how you work best as an individual. How are you working, are you working to your strengths, are you doing marketing that’s actually to your flow so it’s really looking at as an individual and I know whether you’re working for yourself or you’ve got a particular role in a business and you’re employing a lot of staff, it’s like are you working to your best capability and in your role or your business in the things that you’re doing” …[Listen for More]
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Born and raised in Chicago, IL, USA, Dan Micic always had a knack for problem-solving. While studying finance & business management at Harper College, he discovered his skill for sales and operating a business. He noticed that the University’s Biology department was in need of medical supplies and decided to do something about it. The ambitious Dan made his first sale of medical supplies when he arranged for 80 cases of Medline medical gloves to be sold to the University’s Biology department. He saw the biggest opportunity for business in nursing and medical supplies so he expanded out in that market by increasing his inventory. That was the start of a company that has grown to be one of the largest providers of medical supplies to educational institutes across North America. In 2007, Dan founded Medical Shipment, the premium supplier of simulation nursing supplies and equipment. As president Dan creates the strategic vision of the company, builds partnerships with suppliers and marketplace influencers, and recruits domestic and international sales and account management teams. Today the company is a million-dollar success and takes pride in its dedication to customer service and Dan’s drive to impact the industry for the better. In addition to running a business, Dan is a dedicated student of Brazilian Jiu Jitsu. He is also a competitive poker player, travel enthusiast and socialite. Grateful for an amazing group of friends and family, Dan makes sure to welcome visitors to Chicago and expresses his passion for the local teams, his beloved Chicago Bears, White Sox, and Bulls!
“If you have an idea right now whatever it may be, small, medium, and big, on a business and you want to start it my best advice to you would be to do it, whatever the case is go out and do it. Even if you fail, Even if it doesn’t succeed, even if things don’t go your way you have learned the most valuable lesson in a game of business I like to call is understanding how business’s run, understanding that it is not easy but if you can take that first step you’re doing a lot better than a lot of people across the world” …[Listen for More]
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